The Organization
A large, global enterprise operating across manufacturing, engineering, and corporate functions, with a highly distributed IT landscape supporting thousands of users, applications, and services worldwide.
The Problem
As the organization scaled, IT spend grew rapidly across infrastructure, software, services, and external talent.
Budgets, forecasts, contracts, and actuals were spread across multiple financial systems, procurement tools, and offline trackers, making it difficult to answer basic questions such as:
Where is IT money being spent?
Which services and leaders own those costs?
Which investments are driving business outcomes?
Reporting cycles took weeks; reconciliation was manual, and leadership lacked a real-time, service-level view of IT spend. This limited accountability slowed decision-making and made cost optimization reactive rather than strategic.
The Solution
The organization implemented a unified IT financial management platform to consolidate all sources of IT spend into a single system of record.
Data from budgets, forecasts, purchase orders, contracts, and actuals were integrated and mapped to IT services, towers, vendors, and business owners.
The platform enabled:
Service-aligned cost modeling across the IT organization
Automated reconciliation of planned vs. actual spend
Real-time dashboards for CIO, finance, and IT leaders
Drill-down visibility from enterprise totals to individual services and contracts
This shifted IT financial management from spreadsheet-driven reporting to continuous, insight-driven governance.
The Impact
With a unified view of IT spend, leadership gained immediate clarity into cost drivers, ownership, and optimization opportunities.
Key outcomes included:
End-to-end visibility into enterprise-wide IT spend across systems and vendors
Faster reporting cycles, reduced from months to days
Improved accountability, with clear cost ownership by service and leader
Identification of multimillion-dollar optimization opportunities across software, services, and contracts
Stronger alignment between IT investments and business priorities
IT evolved from a cost center into a transparent, governable, and strategically managed function.